IT & CYBERSECURITY FOR CITIES, COUNTIES & PUBLIC SAFETY

Protect critical systems. Keep services online. Prove you can recover.

NTS helps local governments lock down Microsoft 365 and core systems, control vendor and staff access, monitor firewalls and endpoints, and prove recoverability — whether we operate as your IT team or reinforce the one you already have. The goal: keep essential services running, reduce cyber insurance pressure, and maintain public trust.

Reduce the odds that a single compromise shuts down services or makes the news. Clarify which staff, contractors, and vendors can reach critical systems and data. Prove that systems you manage can be restored within timeframes that matter to residents.

Schedule an IT Risk Assessment Talk with an Engineer

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Your guide for municipal IT risk

One partner focused on the systems that keep your community running.

We don’t replace your dispatch, utility billing, or permitting platforms. Instead, we secure the surrounding environment — email, identities, endpoints, and networks — so it’s much harder for attackers or mistakes to turn a single account or device into a public outage or reportable event.

One compromise can shut down services — and make the news.

Ransomware no longer targets “IT.” It targets payroll, permitting, dispatch, water, finance, records, email. When those go down, residents feel it immediately. At that point it’s not just an IT problem — it’s a public safety, compliance, and insurance problem.

Leadership shouldn’t be guessing whether old accounts are still active, whether vendors and contractors can see more than they should, or whether a backup will actually restore critical systems in time to keep services running. You should be able to say, “We’ve secured the environment around our critical systems, and here’s the evidence our leadership, auditors, and insurers have seen.”

Operational Snapshot

Ransomware / Continuity Readiness.
Vendor & Staff Access Control.
Optional 24/7 Monitoring & SOC.
Evidence for Insurers & State Reporting.
Playbooks for ransomware, vendor account misuse, and email compromise.
On/offboarding workflows for staff, contractors, and third-party service providers.
Documented restore tests you can hand to leadership, finance, and insurers.

Common Municipality IT Risks

Vendor or contractor account used to deploy ransomware or pull data.
Compromised staff mailbox used to change payment instructions or request sensitive records.
Shared workstations and shared inboxes with little or no audit trail.
No timed restore proof for systems dispatch, utilities, payroll, or permitting rely on.

NTS helps municipalities turn vague IT risk into a clear, defensible plan.

We work with cities, counties, and public safety agencies that carry real accountability for service delivery, public safety, and taxpayer dollars. Your operational systems run the city. NTS focuses on the users, devices, and networks you control that connect everything together. Our role is to translate technical controls into operating procedures and evidence that make sense to managers, elected officials, finance, and insurers — so everyone can see that your environment is being actively managed and improved.

Why organizations choose NTS:

Security-first managed and co-managed IT built around public services.
Optional in-house SOC for 24/7 monitoring, triage, and escalation.
Playbooks for ransomware, mailbox takeover, and vendor credential misuse.
Quarterly access and continuity checks for systems your organization manages.
Evidence you can share with leadership, auditors, insurers, and state contacts.

About Us

A simple plan you can explain in one slide to council or leadership.

You don’t have to overhaul everything at once. We start where you are, stabilize the environment around critical services, and then build a program you can stand behind.

1.
Assess where IT risk meets public impact

We document where you’re exposed today: Microsoft 365 posture, vendor and staff access, ransomware and continuity risk for critical systems, backup and recovery posture for systems you manage, and who is actually watching alerts. You get a plain-language risk map prioritized by public impact, insurance exposure, and leadership visibility

2.
Stabilize & strengthen

We implement (or help your team implement) the controls that protect service delivery: MFA and Conditional Access, phishing defense, disciplined onboarding and offboarding, data protection for financial and resident data, verified backups with timed restore tests, and incident playbooks focused on ransomware, mailbox takeover, and vendor account misuse.

3.
Operate & prove

We either stay in and run those controls for you, or co-manage them with your internal IT and leadership. That can include centralized log review, vulnerability scanning, SOC/SIEM correlation, quarterly access and continuity reviews, and reporting backed by evidence your leadership, council, and insurers can actually use.

Start with a Municipal IT Risk & Compliance Assessment

What NTS secures around your municipal systems.

Your dispatch, permitting, utility billing, and finance systems are supported by their vendors. NTS focuses on the environment you manage — email, identities, endpoints, networks, and supporting services — where most incidents begin.

Microsoft 365 & Email Hardening

We secure Outlook, Teams, SharePoint, and shared mailboxes so departments can communicate without opening the door to payment fraud, impersonation, or data exposure

MFA and Conditional Access tuned for staff, department heads, elected officials, and vendors.
Safe Links and Safe Attachments to block credential theft and invoice tampering.
Targeted phishing defense and fraud awareness for finance, permitting, utilities, and public safety.
Retention and audit logging aligned to records and insurance expectations.

Continuity & Critical Service Recovery

We help make sure you can keep operating — payroll, permitting, dispatch, utilities billing, citizen communications — even when something breaks. Recovery plans are built around service delivery, not just “the server is back up.”

Monitoring of sign-in activity, endpoints, and core systems (with optional SOC coverage).
Backup validation and timed restore tests for systems you manage that support critical services.
Incident playbooks for ransomware, business email compromise, and vendor account misuse.
Patching and baseline enforcement across staff endpoints and shared workstations.

Access & Vendor Control

We put structure around who can access sensitive data, financial systems, control panels, dispatch tools, and shared drives — and keep that access current across turnover and third-party vendors

Structured onboarding/offboarding for staff, contractors, and service providers.
Quarterly access reviews per department, function, and vendor.
Data protection and sensitivity labels for financial data, PII, and operational data.
Guidance for secure sharing with state agencies, auditors, and emergency partners.

Governance, Monitoring & Optional SOC

When leadership, risk management, state auditors, or cyber insurers ask for proof, you shouldn’t have to scramble. We help you maintain current evidence with the option to add full SOC coverage.

Centralized evidence: access reviews, training records, restore tests, and key policies.
Log collection and review across firewalls, endpoints, identity, and shared mailboxes.
Optional 24/7 SOC for correlation, enrichment, and escalation.
Executive reporting that ties IT risk to service delivery, compliance, and insurance exposure.

Flexible by design

Whether you’re modernizing IT across an entire city or supporting a single department, NTS scales with you — from managed IT to full security operations and insurer/state reporting. Start with what’s necessary now and expand when ready, without changing providers. We can operate as your managed IT team, augment internal IT in specific areas (like vendor offboarding, centralized logging, continuity testing, or 24×7 alerting), or deliver executive-ready reporting and SOC coverage for leadership, council, and insurers.

What life looks like with — and without — a clear IT partner for your municipality.

With NTS as your guide

You reduce the odds that a single compromised account or device leads to a major outage or incident.
Leadership can see that access and continuity for systems you manage are under control.
Auditors, state contacts, and insurers receive clear, organized evidence of readiness and response.
Your team has playbooks for ransomware, mailbox takeover, and vendor account misuse.
You spend more time serving residents and less time scrambling around incidents.

If nothing changes

Payment instructions, records, or operational data can be quietly changed or stolen from compromised accounts.
Former staff and vendors may retain access longer than anyone realizes.
Backups for systems you own may fail when you finally need them.
Each audit, insurer questionnaire, or incident becomes a scramble for documentation.
A single event can damage public trust and strain relationships with state agencies and insurers.

Prefer a quick call?

Talk directly with an engineer about your environment, clinical systems, and what absolutely cannot go down.

Main Office

229-226-2110

What you’ll walk away with

A plain-language view of current security and continuity risk.
A prioritized list of improvements with realistic timelines.
Guidance you can share with leadership, compliance, or insurance.
Next steps your team can actually execute.
Options for ongoing support — managed, co-managed, or project-based.

We’d love the chance to speak with you to show you how we can drastically relieve the stress that stems form your network’s security and streamline your processes to be ready for anything.